🔁 Returns & Refunds Policy
All Sales Final on Custom Items
Due to the nature of custom and modded consoles, all sales are final.
Returns or refunds are not accepted for change of mind.
Defective or Damaged Items
If your item arrives damaged or not functioning as described, please contact us within 48 hours of delivery with photos or videos of the issue.
If approved:
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We may offer a repair, replacement, or refund, depending on the situation.
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Items must be returned in their original condition.
Non-Returnable Items
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Custom or modified consoles
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Digital items or pre-loaded content
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Used or opened accessories (unless defective)
Return Shipping
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Buyers are responsible for return shipping unless the item is confirmed defective.
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🛠️ Disclaimer (Important for Modded Consoles)
Our products may include custom firmware, shell swaps, or modifications.
By purchasing, you acknowledge:
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You understand the nature of modified consoles
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You accept responsibility for proper use
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We are not responsible for software misuse, bans, or third-party updates
📩 Contact Us
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If you have questions about shipping or returns, contact us at: canadacustomconsoles@gmail.com